About Rely-IQ
Every employee joins. Every employee eventually leaves.
Between those events, company-issued technology has to be prepared, delivered, supported, replaced, recovered, and moved through its next lifecycle stage.
That work often crosses HR, IT, Operations, managers, employees, vendors, carriers, and service providers.
Rely-IQ was built to connect the work between them.
We combine a Workforce Operations Platform with managed services to help growing and distributed organizations coordinate employee-device operations through a more visible and accountable model.
What Is Rely-IQ?
Rely-IQ is a technology company helping organizations coordinate the operational work created when workforce events intersect with company-issued employee technology.
Our platform and team help connect activity surrounding:
Rather than replacing the systems, teams, or technical authorities already in place, Rely-IQ works alongside them to create clearer visibility into what is happening, who owns the current step, which exceptions remain open, and what needs to happen next.
Why Rely-IQ Exists
Most organizations already have systems for employee records, support tickets, device inventory, purchasing, shipping, security, and access.
The challenge is what happens between them.
HR, IT, Operations, managers, and other stakeholders may each contribute information needed to complete an employee-device event.
Carriers, device vendors, support providers, security specialists, and other partners may each complete one part of the process.
Address changes, delayed deliveries, missing information, device issues, replacements, and incomplete returns often create manual coordination.
The problem is not necessarily a lack of software.
It is that the operational work between systems, teams, and providers still has to be connected and moved forward.
Workforce Operations
Rely-IQ defines Workforce Operations around the coordinated activities surrounding company-issued employee technology as employees join, work, change roles or locations, need support, require replacement equipment, or leave the organization.
The operating layer connecting workforce events with employee-device activity, destinations, logistics, support, ownership, exceptions, recovery, and lifecycle information.
Human coordination and execution that help move approved onboarding, logistics, support, replacement, recovery, and lifecycle activity forward.
The platform capability connecting approved information, services, responsibilities, and actions created by workforce events.
A bounded operational outcome reflecting whether the included company-issued device, approved destination, delivery, communication, support direction, and open operational actions have reached their approved state.
Across the Lifecycle
Rely-IQ supports employee-device operations throughout the workforce lifecycle.
Connect approved employee information, device requirements, destinations, preparation, delivery, communication, and support surrounding a new employee.
Give employees a clear gateway into technology support while helping coordinate device issues, approved replacements, support handoffs, and escalation where included in scope.
Coordinate departure information, employee communication, returns, tracking, receipt, exceptions, assignment updates, and the device’s next approved lifecycle stage.
Maintain operational context as devices move through preparation, deployment, support, replacement, recovery, redeployment, or retirement.
Built Around the Teams Doing the Work
Every team may own a different part of the employee-device journey.
Rely-IQ helps connect the work without taking authority away from the teams and providers responsible for it.
Connect approved workforce events with the employee-device activity they create without turning HR into the technology logistics coordinator.
Maintain authority over technical standards, infrastructure, security, identity, access, and applications while reducing avoidable operational coordination.
Gain clearer visibility across destinations, logistics, providers, exceptions, replacement, recovery, and next actions.
Connect approved purchasing, assignment context, replacement activity, recovery, reuse opportunities, and lifecycle decisions with greater operational visibility.
Managers gain clearer visibility. Employees gain clearer expectations about what is happening and where support begins.
Our Operating Approach
Rely-IQ is built around a few practical operating principles.
Connect the work to the new hire, relocation, device issue, support request, replacement, departure, or other approved event creating it.
Status becomes more useful when teams can also understand current ownership, open exceptions, and the next required action.
Technology helps organize and expose the work. People and service providers still help move approved operational activity forward.
Rely-IQ complements internal expertise, controls, systems, MSPs, vendors, carriers, and specialized providers rather than claiming authority over responsibilities it does not own.
Scope, support, integrations, service availability, Employee Readiness, and operational outcomes are defined by the approved customer implementation.
Built for Growing and Distributed Organizations
Rely-IQ is designed primarily for organizations with approximately 50–500 employees and can scale to support organizations with 2,500+ employees where the operating model and service scope are a fit.
The need often becomes more visible as organizations add employees, locations, devices, providers, and workforce events while internal teams remain lean.
Rely-IQ is especially relevant for organizations managing:
The People Behind the Model
Rely-IQ is building its Workforce Operations model around practical execution, clear responsibilities, and specialized expertise.
Rely-IQ leadership guides company strategy, platform direction, service delivery, customer relationships, partnerships, and operational accountability.
A veteran sales and marketing executive and entrepreneur, Doss brings over 30 years of experience working with SaaS, digital platforms, and tech-enabled services.
Doss previously founded Galaxy Digital, scaling it from concept to a market leader valued at over $30 million. Known for his hands-on leadership and strategic clarity, he helps early and growth-stage businesses become investor-ready.
Outside of work, Doss is a musician, husband, and father of four, based in Asheville, North Carolina.
A strategic operator with a strong analytical foundation, Ashley brings a sharp eye for turning complex processes into clear, actionable systems that drive alignment and growth.
She brings a background in financial analysis, strategic planning, and operations from her time at Caliber Advisors and Carolina Financial Securities, where she supported due diligence, investor materials, and internal operations as a senior analyst. Earlier in her career, Ashley worked in process improvement and modeling for middle market clients at CFG Business Enhancement Services. At Rely-IQ, she applies that same discipline to supporting sales operations, customer strategy, and the systems that keep the business running efficiently.
Ashley holds a B.A. and MBA from Rollins College, where she was a scholarship athlete and captain of the women’s basketball team. She lives in Indiana and enjoys skiing, hiking, camping, and DIY home projects.
A seasoned strategist with decades of experience across both private and public sectors, Hunter brings deep expertise in leadership alignment, strategic planning, and organizational growth to the Rely-IQ team.
Hunter specializes in integrating people strategy with operational clarity, partnering with executive teams to define direction, drive alignment, and execute with purpose. At Rely-IQ, he helps ensure the business scales successfully while staying true to its vision and delivering consistent value to customers.
Kacey is a seasoned business professional with expertise in leadership, customer relations, operations and sales management. When it comes to work, she puts herself in the clients shoes and uses her creativity to find a solution. Kacey’s passion is making the client happy and making their business a success with great results as well as a positive reputation in the industry. Kacey Williams brings experience from previous roles at Kicky Box, Kacey Rehg Photography, Ella B Candles and Swank Motion Pictures Inc. Kacey Williams holds a Hickey College. With a robust skill set that includes Procurement, Sales, Social Media Marketing, Small Business, Problem Solving and more.
Ryan brings more than 12 years of experience in software engineering, product development, and device logistics. As the architect of Rely-IQ’s inventory and shipping management platform, he is the technical force behind the product and a trusted resource for customers with complex IT environments.
Prior to Rely-IQ, Ryan held several key roles with a leading device lifecycle management company, where he developed deep operational expertise that directly shaped the design of the Rely-IQ platform. His hands-on experience ensures our technology is built to solve real-world challenges, making device management simpler, more efficient, and more scalable.
Andrew has been in the technology industry for over 15 years serving in various roles. He spent over seven years at one of the Southeast’s top IT Cybersecurity firms for the enterprise market – Stalwart Systems Group. He’s served in management and leadership roles for three Managed Services Providers (MSP) and led a firm through an acquisition by a publicly traded company. His passion for cybersecurity, helping clients, mentoring and growing great people, and his need to provide the best client service led him to form BlueArmor in early 2019.
Andrew enjoys spending time with his family, just about anything outdoors, and is a member of Hope Community Church.
Results driven, senior manager who has effectively managed constant change while producing at a documented high level. Experience in telecommunications, hosted applications, cloud computing, VOIP, data and voice. Effective communicator with all corporate levels as well as small to medium size business owners. Employs a consultative sales approach with a hunter mentality. Entrepreneurial mind set, and has the ability to work without direction.
Braeden focuses on market analysis, CRM optimization, and investor engagement for New Canaan Impact Capital. He earned a B.S. in Business Administration with a concentration in Management and was honored with the Academic Excellence in Management award from USC Upstate’s Johnson College of Business.
John Gramling leads New Canaan Impact Capital, a faith-rooted merchant bank specializing in high-impact opportunities across technology, real estate, green energy, and healthcare. A lifelong entrepreneur and values-driven investor, John brings decades of experience building businesses and advising companies at the intersection of mission and market opportunity.
As a chief investor through New Canaan Impact Capital and an active Chairman of Rely-IQ, John brings the entrepreneurial experience and strategic clarity that have defined his career to helping shape the company’s direction and long-term success.
A versatile operator with deep expertise in accounting, operations, and finance, Rina brings a well-rounded skill set to the Rely-IQ team that spans both the strategic and the day-to-day.
She previously founded her own investment and tax services firm and has held leadership roles in accounting and leasing organizations. At Rely-IQ, she supports the team with operational oversight, financial management, and the administrative infrastructure that keeps the business running smoothly.
Rina holds a BBA in Accounting from the University of South Carolina Upstate and serves as Secretary of the USC Upstate JCBE Alumni Board. A dual U.S. and Israeli citizen fluent in Arabic, she brings an international perspective and a deep personal commitment to faith-driven philanthropy.
Lavish Branding Group brings specialized branded-merchandise and gifting expertise to New Hire & Team Swag Kits and employee programs, while Rely-IQ coordinates approved employee information, fulfillment, logistics, and delivery timing within the broader Workforce Operations model.
BlueArmor provides advanced managed IT and cybersecurity expertise where customers require specialized technical coverage beyond the Rely-IQ Workforce Operations scope.
Rely-IQ helps connect workforce-facing employee-device operations with the appropriate support and escalation path while preserving each provider’s responsibilities and technical authority.
Explore Rely-IQ
Follow verified company announcements, platform developments, service updates, partner news, leadership announcements, new resources, media mentions, events, and company perspectives.
Explore verified opportunities to contribute to a company working at the intersection of technology, employee experience, logistics, Managed IT Services, operational execution, and customer accountability.
The Careers page owns current information concerning open positions, responsibilities, qualifications, workplace practices, available benefits, and the hiring process.
You do not have to replace every system, provider, or internal process to improve Workforce Operations.
Start by identifying where employee-device work is creating the most pressure today:
Rely-IQ can help determine whether a focused service or broader Workforce Operations model is the appropriate next step.
About Rely-IQ Questions
Rely-IQ is a technology company combining a Workforce Operations Platform with managed services. The company helps organizations connect employee devices, onboarding, logistics, Managed IT Services, replacement, recovery, and lifecycle activity through a more visible and accountable operating model.
Rely-IQ was created because employee-device work often remains divided across HR, IT, Operations, Finance, managers, systems, carriers, vendors, and service providers. The company helps connect that activity so teams can understand where work stands, who owns the next step, which exceptions need attention, and what must happen next.
Workforce Operations are the coordinated activities surrounding company-issued employee technology as employees join, work, change roles or locations, require support or replacement equipment, and leave the organization. This may include onboarding, delivery, employee communication, Managed IT Services, recovery, ownership, exceptions, and lifecycle activity.
The Workforce Operations Platform provides visibility into employee and device context, status, ownership, exceptions, and next actions. The Rely-IQ team helps coordinate approved onboarding, logistics, employee communication, Managed IT Services, replacement, recovery, and lifecycle activity. The platform makes the work visible, and the team helps keep it moving.
No. Rely-IQ is designed to work alongside internal IT, security teams, application owners, existing managed service providers, and current systems. Those teams and providers retain authority over infrastructure, identity, access, security, applications, device standards, and advanced technical decisions outside the approved Rely-IQ scope.
Rely-IQ is built primarily for growing companies with approximately 50–250 employees and can support organizations with up to 2,500 employees where the operating model and service scope are a fit. These organizations are often growing through headcount increases, geographic expansion, or both and have begun to outgrow employee-device coordination through spreadsheets, disconnected vendors, and internal follow-up.
Rely-IQ’s current partner ecosystem includes Lavish Branding Group, its strategic partner for branded merchandise and corporate gifting programs, and BlueArmor, its managed IT and cybersecurity partner. Each partner supports a specialized part of the employee-device lifecycle while Rely-IQ helps connect the work with the broader Workforce Operations model.
Company announcements, leadership news, partner updates, platform developments, service updates, media mentions, events, and new resources are published through the Rely-IQ Press & Updates page.
Current employment opportunities and verified hiring information are available through the Careers page. Technology providers, device and hardware companies, logistics providers, managed service specialists, branded merchandise providers, and other organizations interested in partnering with Rely-IQ can submit a partnership inquiry through the Contact page.
